Social Impact2024

Call Me

When a phone call is the only connection someone has, reliability isn't a feature - it's everything.

ClientCall Me
EngagementDesign & Development
TimelineFull Product
PlatformiOS & Android
Case Study
Call Me app preview
Hero preview
The Brief
Role
Product design
Mobile development

Families separated from incarcerated loved ones rely heavily on phone contact, but existing solutions are expensive, unreliable, or too complicated to use consistently.

A secure, one-way calling app designed around accessibility and reliability, with push notifications, simple flows, and facility communication compliance.

01 · What we built

One connection, one promise: the call goes through.

01

A calling flow anyone can use on the first try

The core flow is deliberately minimal — no accounts to untangle, no menus to learn. For families under stress, every removed step is a call that actually happens.

Calling flow
Calling — one-tap flow
Reliability
Reliability — notifications & retries
02

Reliability engineered like it's the whole product

Push notifications, retry logic and connection handling are tuned for the moments that matter most, because a dropped call here isn't an inconvenience — it's a missed connection that might not come again soon.

03

Compliance built in, not bolted on

Facility communication rules are enforced by the system itself — one-way calling, controlled availability windows — so families never have to become experts in the rules to stay connected.

Compliance
Compliance — facility rules
02 · Outcome
Live

100+ daily active users staying connected

Proven

2,500+ calls completed through the platform

Reliable

96% call success rate where it matters most

Compliant

Facility communication rules enforced by design

Next caseVitalityRemote patient monitoring · Healthcare

Have a platform that has to be right the first time?

06 · Start a project

Tell us what you’re building. We’ll ship it.

Send a few details and a senior engineer — not a sales rep — gets back to you with a clear next step within a day. In a hurry? .

NDA-friendlyYour idea and IP stay 100% yours.
Reply within 24hA senior engineer, not a sales bot.
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